Include option Network Server (protocol and port, like SIP:5060 and ONVIF ports 554, 80, etc), to bind multiples devices (N<>N), like ip cameras and nvr, voip phones and ippbx

Include addition port BNC, for analogical cameras and DVR/HVRs 

Add new port option to telephony, like, FXS, FXO, E1/PRI to link with Lines items.

And ports GSM, to link to the SIM Cards.

Disponibilizar as Dashboards que aparecem para os Super-Admins, também para os technicos e Admins ou até gerentes

It would be great if you'd align "External Links" (for example from "Computers") *LEFT* for a way better neat viewing experience, especially if you have many items.

Thanks, thanks, thanks!

Best,
Carsten

lorsqu'un ticket est lié à un autre (ticket enfant), il est affiché en liste dans l'onglet "ticket".

Dans cette liste, il y a un code couleur qui symbolise l'état du ticket.

Malheureusement, lorsque le ticket enfant est à la corbeille, cela n'apparaît pas sur cet affichage. Pourtant, il me semble que l'information indiquant que ce ticket est à la corbeille, est plus pertinente que l'état de ce ticket dans la corbeille.

Bien cordialement.

Stop running SLA counter on an assigned ticket with SLA in case the technican have a call back to the ticket requester. The ticket status shall be changed to "Pending" by the system.

Right now the ticket status must be manually changed to "Pending" by the technican. Otherwise the SLA will not work as desired. Sometimes the technican forget the change so the SLA is not calculated correctly.

Hi,

It would be nice to be able to set the ticket number at the end of the subject of the notification mail sent for tickets.

For instance, instead of having :

[GLPI #123456] Entity - My problem - Technician in charge

To be able to set :

My problem - Technician in charge - Entity [GLPI #123456]

Hello. I'm want to set a default text to show in the "TextArea" when selecting the option to write the solution. Could someone help me with this configuration?