It would be nice to have the Assigned To field be splitted in Assigned Group and Assigned Technician. I believe it has long been like this and it would be it as an option and/or improvement.

About the e-mail functionality, in my system the Requester and Observer receives the Answers update individually, this confuses them that they are the only one receiving the update from the technician. Wouldn't it be nice to have a one e-mail thread that already includes both requester (To) and observers (CC)?

Lastly, can the ID of ticket type Request and Incident be different? It is just plain numbers and having a naming convention would just be nice. (i.e. INC-#######, I-#######, SR-#######, R-########, etc.)

Hello,

Today in GLPI, there is an option to pre-select me as ticket technician. 

It would be perfect to have an option to pre-select me as task technician.

Thank you,

Regards,

Tomolimo

It would save a lot of time to have the option to save the filters used in the kanban view, similarly to the existent one in the classic tickets view. Now you have to enter the search items every time you open the kanban view.

I am trying to deploy the glpi app and I can only find non-official images:
Explore Docker's Container Image Repository | Docker Hub

hi

When answering a ticket, if I make a change in the right-hand panel, such as adding a new observer, clicking the Answer button automatically saves the data in the right-hand panel.

I'd find it greatly helpful for a way to set the site title through the GLPI configuration rather than editing HTML templates. 

Example, the landing page is Standard Interface - GLPI where Standard Interface is a variable passed to the rendering of the html template, but  GLPI is hard coded into the template. I'd be a major benefit to larger users if they could replace GLPI in the title with COMPANY_NAME Support or what ever they'd like.

As stated earlier the only way to accomplish this is via editing of templates/layout/parts/head.html.twig which isn't a great option.

Hi there !

On that screen, it would be nice to have more than 'Global' and 'Personal view' and being able to create new customised views depending on profiles (or/and groups).

Also please, we should be able to re-arrange columns by drag & drop (instead of those clicking arrows which are hell to use when you have lots of columns on display)

Thanks in advance for upvotes and actions taken on that suggestion.

Is it possible to make a new notifications badge on the main screen up-right? I.e. for every new thing, message o smth else happen to be +1 ?

Hello everything is fine?

I came across this topic to suggest a resource, since I realized that Microsoft virtual machines that have "Windows Server" do not allow automatically collecting the Antivirus resource and automatically adding it to the computer tab, as I described in a issues here on github

https://github.com/glpi-project/glpi-agent/issues/455

The suggestion is quite simple, allow having a business rule for antiviruses where it would allow that, according to some software inventoried on the computer or linked manually, it could indicate that that software is an antivirus, and if so, the rule would place it in this tab. "Antivirus" on the computer, solving any situation that it is not possible to get some antivirus automatically.

it is currently possible to define that two elements are on the same unit of a rack. However, what about when I have three elements? Indeed, we have a mobile rack which is equipped with video equipment which has 3 elements per unit of height.

Would it be possible to add this additional option?