Hi,

Feature suggestion : A promoted ticket is often something you wait for completion until you can carry on with the initial ticket so it would be great to know its status with an icon.

(Bug report in the same field: Please note that if you remove the link between the promoted ticket and the initial ticket then the red marker stays there with the link anyway.

(bug reported here))

Hello,

Currently if mailgate receives an email as an answer from a Change notification, it will create a new ticket, instead of add a new followup to the initiating change. Or it may also add a followup to a ticket which # (id) matches with the [GLPI #xxxxxxx] found in the email subject...

Same issue for Problems.

Thank you,

Regards,

Tomolimo

It would be great to have a retired/decommissioned section in assets so it would make it easier to track old equipment that are no longer in use. It would also be great to have a virtual section for keeping tabs on virtual ip's and hostnames.  In the all search bar, it would be nice to be able to search all assets instead of a select few. 

ATM it is only possible to assign one location to a ticket. Would be awesome if it is possible to assign multiple locations.

Hi,

Is it possible to have an autosave function of written communication, just in case the user closes the tab, or loses power, or else ?

At the moment, if you close the tab, you lose all written text.

I need OU / distinguishedName property,
so I can know where is the object in directory.

Sample: please run the following in windows cmd:
DsQuery Computer -Name %ComputerName%


Reference:
http://www.informit.com/articles/article.aspx?p=101405

Add "Connect" to dropdown list of Actions to tab "Connections" in Assets-Computers

It would be very convenient to immediately connect a monitor, phone or something else to another computer
How is it done in Assets-Computers-Components, when I select a component and want to transfer it to another computer

Hi, there is no way to search in the whole historical.

Example: If I looking for the old PC, from a former user, I can't find it by a simple search.

I am proposing that you guys change and or implement a change in the default format for data (Mio). My suggestion would be to at least update it to more modern data format size and maybe be able to select from different sizes like KB, MB, GB, and TB. It would be even better if it could be a user editable field as are many other things, so one would have to add the data size or additional ones but they could pick from data sizes other than Mio which is equivalent to MB in U.S. and most hard drives are GB now and even TB for servers which makes it very hard to input the size for a TB drive in Mio.

When customizing GLPI HTML notification templates, we sometimes make errors : there is a log of the modifications history that is readable, but it is not possible to revert the previous template.

Everytime I have to reset totally the template