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Integration Geninventorynumber plugin
Users with an open session in GLPI and the time they have been connected.
For administrators, it would be important to have the active sessions of users connected to GLPI and how long they have been connected.
It is common for many to leave the browser without logging out.
Perhaps it would also be good to have the possibility to force the termination of sessions.
Custom User Profile Based on Entity
It would be beneficial to create custom user profiles in GLPI based on departments and assign permissions to different entities.
(This example is very simplified)
Example:
-
User Profiles:
- IT Department
- HR Department
- Finance Department
- Marketing Department
-
Permissions:
- Tickets
- Assets
- Projects
-
Entities:
- IT Entity
- HR Entity
- Finance Entity
- Marketing Entity
Permission Matrix:
| Entity | Department | Tickets | Assets | Projects |
|---|---|---|---|---|
| IT Entity | IT | Yes | Yes | Yes |
| Finance | Yes | Yes | Yes | |
| HR | Yes | No | No | |
| Marketing | Yes | Yes | Yes | |
| HR Entity | HR | Yes | No | No |
| Marketing | Yes | Yes | Yes | |
| Finance Entity | IT | Yes | Yes | Yes |
| Finance | Yes | Yes | Yes | |
| HR | Yes | No | No | |
| Marketing | Yes | Yes | Yes | |
| Marketing Entity | Marketing | Yes | Yes | Yes |
| HR | Yes | No | No | |
| IT | Yes | Yes | Yes |
Collaborative Projects:
| Project | Departments Involved | Entity |
|---|---|---|
| Project A | IT, Finance | IT Entity |
| Project B | HR, Marketing | HR Entity |
| Project C | IT, Finance, Marketing | Finance Entity |
| Project D | Marketing, HR, IT | Marketing Entity |
Explanation:
- IT Entity: IT and Finance departments collaborate on Project A.
- HR Entity: HR and Marketing departments collaborate on Project B.
- Finance Entity: IT, Finance, and Marketing departments collaborate on Project C.
- Marketing Entity: Marketing, HR, and IT departments collaborate on Project D.
Benefits:
- No need to switch profiles.
- All information is available in one view.
- Users see only the departments and entities where they have permissions.
- Simplifies workflow and improves efficiency.
- Enhances collaboration by allowing multiple departments to share permissions within the same entity.
With templates, you can set rules for defining items like tickets or assets. Applying this to profile customization in GLPI allows users to work within the full structure of the root entity but only see departments and entities where they have permissions. This avoids the need to change profiles to work in different departments.
Reservation Approval
GLPI 10 have the reservation function native, but very simple and is not possible to costum them.
I would like to suggest some improvements to add more potential to this function.
1º option to require reservation approval (Anyone can make a reservation at the moment, without it being validated.)
2º Create the option to limit reservation time (Corrent the user can reserve a item forever) add option like 1 day, 7 days, 2 weeks, etc.
3º Add a field with terms and conditions for equipment reservations, which must be accepted by the applicant at the time of reservation.
Thanks and my best regards
Dashboards / create widget for each "saved search"
When creating a dashboard, could we possibly be able to integrate "saved search" results as widgets ?
Thanks in advance
Lorsque nous créons des "tableaux de bord" (ou 'dashboard'), peut-on imaginer une possibilité d'intégrer les résultats des "recherches sauvegardées" sous forme de widgets ?
Merci par avance
Add variables Ticket template
Please add variables to the ticket template. Such as the time and date in the title and description field
Multiple mail servers
Hello,
I work in a company that uses a purely internal Exchange mail server (no link to the Internet), which is only used for exchanges between employees.
It is configured in GLPI to send notifications by e-mail and this works well.
However, I think it would be great if we could also set up a second mail server (smtp) in GLPI for sending to external mails, so that notifications could also be sent to employee mail addresses outside the company.
This is something I've managed to do with our Exchange server by creating a mail connector specifically dedicated to sending notifications for GLPI. Except that :
- It's absolutely impractical
- It's not reliable (rejection is highly possible once the mail has arrived on the recipient server (hello Google))
- It would be 200 times simpler if GLPI allowed you to specify more than one mail server.
I don't think I'm alone in this, as quite a few system administrators have a hybrid mail system.
Full Text Search
IImplements a full-text search engine that can search across all tickets and the fields they contain.
Provide the application with the ability to visualize the location of the devices on a floorplan
I suggest adding the option to add a floorplan to graphically show the location of the PCs. I share an example:
The display of pc's in the form of list is great. But I think that an ideal complement would be to provide the application with the ability to visualize the location of the devices on a floorplan.
Сервис поддержки клиентов работает на платформе UserEcho