- General
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Ideas
+23
IM/Chat Feature to Create/Update Tickets
It would be great to have chat functionality within the ticketing system.
Users could initiate a chat session to make a new request or update an existing ticket using an IM/chat feature. When the chat session is finished an option could exist to create a ticket from the conversation or be added as a followup to an existing ticket.
Users could initiate a chat session to make a new request or update an existing ticket using an IM/chat feature. When the chat session is finished an option could exist to create a ticket from the conversation or be added as a followup to an existing ticket.
Servicio de atención al cliente por UserEcho
Description
This is a plugin build using live helper chat.https://livehelperchat.com/