GLPI Handwritten Signatures (Biometric Signatures)
Ricardo Alexander Perez Ricard 8 years ago • updated by Óscar Beiro - TICgal 2 years ago • 9
Incluir firmas con tabletas digitalizadoras como la Wacom STU-530, o con dispositivos biometricos para huellas digitales, para aprovar la resolucion de incidencias... Saludos...
Customer support service by UserEcho
Please describe you feature request in english.
Depends on the user's location, but those kind of signatures are probably not legally valid at all. They are not equivalent to handwritten signatures, because they cannot be analyzed like handwritten signatures can be validated. Might as well copy-and paste picture of signature. For example in the eIDAS sense (whole European Union), those kind of signatures are of the lowest level possible.
Solution depends on the local legislation. The best option would be either digital signature or make the signature requirement disappear completely.
Of course they can be validated, in the case of wacom there is a solution to validate the signatures
Dynamic Signature Verification (DSV)
DSV is software that uses the assessment of dynamic data including variables such as pen direction, stroke sequence, pen up movement, pressure, speed, etc., to help verify the authenticity of signatures. By embedding a solution enabled with the DSV SDK within a Wacom tablet that is used to generate the signatures, this data can be used to compare two signatures with a greater degree of accuracy. As a result, it becomes much more difficult for anyone to get away with signature fraud.
Trigger the e-signing process via click-to-sign or with handwritten signatures, the often preferred choice in face-to-face signing scenarios; signing triggered by handwritten signatures may include capture of biometric signals of the writing process according to the ISO/IEC 19794-7 standard; captured photos of signers and/or signer IDs may be added to document as ISO/IEC 32000-1 PDF standard compliant digital signatures
I've done it on GLPI 9.5.x, but with a hack.
Signature Pad Topic for GLPI
Just in case anyone is interested in e-Signatures provider integrations with GLPI we have partnered with Signaturit to bring Legal Validity to these processes.
Additional info: https://tic.gal/en/ticgal-brings-esignature-to-glpi-with-signaturit/