Good Morning, It would be nice to have a data dictionary available directly in the application. It would also be interesting to have a simpler way to connect the glpi to the powerbi or similar to make comparisons between calls and working time to buy if slas are being long and if it is a technical hour this is compensating.
Customer support service by UserEcho
this posts are in french, but theres way to connect ths glpi database to powerbi
(didn't test it)