Mentions feature

The Cake Itself 4 years ago updated by Curtis Conard 1 year ago 3


We're migrating off Jira, because Jira lacks asset management features. One supergood feature of Jira, even killer feature, are mentions. When you are filling a text form, you can write @UserName (this will be automatically filled in as you type) and when you push save, the user "UserName" will receive an email/Jira notification (whatever preference the user has).

It would be very awesome to have such feature in GLPI - be it tickets, wiki, FAQ. This speeds up communication by very large margin (although it not might look like it at the first sight).

Exists now. Please close.

Seems to exist since 10.0.0 but - how do I close this ?

It looks like I can post replies, but not close.

I believe users cannot close/delete their posts after 2 hours. It will need closed by a GLPI support agent (not me).