Block double entries

Juan Fernando Villa Hernández 8 years ago updated by glpi 8 years ago 1

When you generate a Ticket by the API from another application the ticket it's generate 2, 3 even 4 times of the same event. Enable the posibility of the detect double, triple or more duplicated entries.

Hi Juan,

You mean that an application could create several time the same ticket ?

How would you see such a double detection feature ?