when seraching in a dropdown list, the research only show the the input in the list fields.
It's a great thing to search also in the comment.
For example, for the ticket categories, we have a (1) categorie includes many software group by work or typology (RH, patrimoine, finance, voiries, etc).
For each categories we have a comment describe all software included.
If a technician search for a softaware, so he could have the right categorie instead of ... nothing
Customer support service by UserEcho