Enable load preconfigured task
It's Simple in the Task option enable choose a combo task even with predefined time:
Step 1: Choose the template task
Example:
Select a Combo box:
Combo Task XYZ
Combo Task XXX
Selected => Combo Task ZZZ
Custom combo task
Step 2: Load the predefined combo task
Example:
Selected: Task ZZZ composed by:
Task - Make a Call
Task - Send a MSG
Task - Send a E-mail
Task - Make appointment
Task - Schedule a Videoconference
Step 3: Click in done and now I can choose the predefined tasks of Combo Task ZZZ
Example:
Click in button "Done"
Select:
Selected =>Make a Call (5 minutes preasigned time)
Send a MSG
Send a E-mail
Make appointment
Schedule a Videoconference
Step 4: With Selected Task configure their options
Example:
Configure: ASigned to "Jhon Doe" Schedule for "00/00/0000" Duration "5 Minutes" Private "No" State: "To do"
OR
If we select "Custom combo task" we just choose from the "Pool of task" (we can create task as we want) the need it tasks for make the custom. Then we named this combo task "Some name OOO"so before we will see in the template task combo box:
Select a Combo box:
Combo Task XYZ
Combo Task XXX
Combo Task ZZZ
New One=> Combo Task OOO
Custom combo task
I hope you like this humble idea would be of great convenience to our GLPI
Thanks for the time. Best Regards.
Сервис поддержки клиентов работает на платформе UserEcho
Hi,
Have you checked the new task template feature in the dev version of GLPi ?
https://github.com/glpi-project/glpi/pull/184
Regards
I Will check. Thanks!
Hi Juan,
You can check this feature on demo.glpi-project.org
It should look like what you described.
Awesome! Thanks! You are the best of the best GLPI!