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+1

Mandatory authorisation for tickets

Manfred Scheunemann hace 10 años • actualizado por Tomolimo hace 10 años • 2

At user-Level I want to be able to name a user or group that has to authorise a ticket bevor it will be processes by the support-team. The user creating the ticket has to wait until the ticket is authorised.

tyrone wyatt hace 10 años

GLPI doesn't really enforce workflow. Perhaps contact the developers of the GLPI behaviors plugin and inform them of your idea. https://forge.glpi-project.org/projects/behaviors.

Tomolimo hace 10 años

May be ProcessMaker plugin?

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