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Helpdesk: Paste and copy screenshot from clipboard

Alex W 9 лет назад • обновлен Tomolimo 9 лет назад • 3
If a user who create or modify a ticket, should have the possibility to add a screenshot with paste and copy from the clipboard.
+1
Завершен
glpi 9 лет назад
You should enable "rich content for ticket' in Configuration > General, Helpdesk tab to see that already existing feature :)
Regards
Alex W 9 лет назад
Ah great, thanks for the Hint. But now If I paste my screenshot into my Browser, I see the picture a second and then it say "element not found". Any Hints?
+2
Tomolimo 9 лет назад
This should also be possible in Followups and/or Tasks and not only in Ticket descriptions!

Сервис поддержки клиентов работает на платформе UserEcho