Differ user/group as "Requester", "Watcher" or "Assigned to" in ticket's history.

Felipe Cunha 7 years ago updated by glpi 6 years ago 3
Add tags or another way to differ in glpi_logs table when a user/group assigned as "Requester", "Watcher" or "Assigned to".
Today, all the 3 types are written as the same, making it difficult the understanding of the ticket's history after various assignments and unassign.

I'd sugest either to break down the glpi_ticket_user table into glpi_ticket_requester, glpi_ticket_watcher and glpi_ticket_assignee. Data processing would be faster when generating statistics.