+7
add a button transfer on ticket form
add a button transfer on ticket form to facilitate the transfer to another entity
Customer support service by UserEcho
add a button transfer on ticket form to facilitate the transfer to another entity
Customer support service by UserEcho
not only for entity but to transfer tickets to another tech
to another tech, this is already possible: just delete current tech and assigned a new one.
yeah i know but i mean in one action it's not possible