Disable notifications for user's own changes/Followups when made by e-mail. GLPI 9.1.2
sotovivi04 6 years ago • updated 6 years ago • 2
I noticed, that when I simulate a client and send a email followup, I get a "copy" response of my own followup to my email.
I've seen several users displeased by this topic.
Customer support service by UserEcho
Have you tried to modify your setting's option not to be notified for your changes ?
Yes, but this option only works if the follow ups are added from the application GLPI.