Disable notifications for user's own changes/Followups when made by e-mail. GLPI 9.1.2

8 лет назад • обновлен 8 лет назад • 2

I noticed, that when I simulate a client and send a email followup, I get a "copy" response of my own followup to my email.

I've seen several users displeased by this topic.

Голос

Hi,

Have you tried to modify your setting's option not to be notified for your changes ?

Yes, but this option only works if the follow ups are added from the application GLPI.

Сервис поддержки клиентов работает на платформе UserEcho