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mass actions in helpdesk

Sebastien 8 лет назад • 0

Hi

Here are some ideas to add in the core :


Ability to mass solve / close tickets with reason textbox

Ability to mass forward tickets to technicians / group with description textbox

Ability to mass reopen tickets with description textbox


Thanks

Сервис поддержки клиентов работает на платформе UserEcho