+1

mass actions in helpdesk

Sebastien 7 лет назад 0

Hi

Here are some ideas to add in the core :


Ability to mass solve / close tickets with reason textbox

Ability to mass forward tickets to technicians / group with description textbox

Ability to mass reopen tickets with description textbox


Thanks

Сервис поддержки клиентов работает на платформе UserEcho