Link technician to task when using "Total duration" fields when creating a new ticket
Surfreg [FR] il y a 6 ans • mis à jour par Armin il y a 6 ans • 1
When a tech create a new ticket and use the "Total Duration"(Durée Totale) fields, GLPI created directly a task with the right duration but it create a task with no technician so we can't see the task in planning. It will very usefull if the task will be created with the technician who have created the ticket.
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My vote for you, but is the creator always the technician ?