automatic assigne ticket GLPI version 9.1.4

paolaortizbrea 7 years ago updated by glpi 7 years ago 2

I cant find the option in GLPI 9.1.4 to assign automatic a ticket to a tecnichian according the category.

You should use http://forum.glpi-project.org/ for support.

Solution for you: category needs the setting technician group or technician. You have to activate this feature in entity settings. best regards armin