Erique Souza 6 years ago • 0
My suggestion is quite simple, how to manage all types of emails, whether as new, example, between new called, new follow, and called solved.
It would be interesting if we could give priority to solved calls, then follow-ups, and new calls.
Some menu to manage this, at least in my environment, plus help, far beyond other types of corporate environments.
Customer support service by UserEcho