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+3

Allow change Ticket status from Follow up form

Loic FONTAINE 7 years ago • updated by Tomolimo 7 years ago • 2

Allow to change Ticket status from processing to pending when giving a follow up (for example you can add a checkbox near the follow up form)

Armin 7 years ago

Like in tasks ? Yes, i miss this too. It would be nice for "Give me feedback or i have to close the case" save & change status to pending in one click.


I think it is already in work or planned.


https://github.com/glpi-project/glpi/issues/2554

http://forum.glpi-project.org/viewtopic.php?id=126318

+1
Tomolimo 7 years ago

Hello,

As far as I understand the need, it is already available, see:

regards,

Tomolimo

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