+19

Add Validation Status on Rules under Business Rules for Ticket

J-Mar Protacio hace 7 años actualizado por Ney Ramon hace 6 años 1

Hi GLPi Developer.


Good day.


Can you add a new features on GLPi under Rules -> Business Rules for Ticket. 


Please add new option (Validation Status if it is Refused or Granted. and also the Validation Percentage if it is 0% 50% or 100%) under Criterias so we add a new Workflow to seek for approval of the group managers before it proceed the ticket to ITService Delivery. I think this features will help all the GLPi user to enchance their Ticketing System. 


Thank you and God Bless.