+15
Under review

Associate Contracts to Tickets

nrnogueira 6 years ago updated by Curtis Conard 1 year ago 8

I'd like to know if its possible to have a field on the Ticket body (even on the creation) that allows you to associate to a specific Contract from the Entity

The goal is to create and change the SLA of the ticket, based on the selected Contract.

Is this possible?

Best regards!

I also need to have this feature request, since this is also applicable for me. Please consider this request

please consider this suggestion

+1
Under review
+1

hope to have this feature on next version

+2

Hi,

I also need that option.

+2

Hi,

I also need that option.

+1

Hi, It's very interesting to follows the QOS of a contract of a subcontractor !  HOPE HOPE HOPE...

Implemented in GLPI 10.0