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+15
Under review

Associate Contracts to Tickets

nrnogueira 6 years ago • updated by Curtis Conard 11 months ago • 8

I'd like to know if its possible to have a field on the Ticket body (even on the creation) that allows you to associate to a specific Contract from the Entity

The goal is to create and change the SLA of the ticket, based on the selected Contract.

Is this possible?

Best regards!

cleomar 4 years ago

I also need to have this feature request, since this is also applicable for me. Please consider this request

cleomar 4 years ago

please consider this suggestion

+1
Under review
glpi 4 years ago
+1
cleomar 4 years ago

hope to have this feature on next version

+2
Marko Đorđević 4 years ago

Hi,

I also need that option.

+2
Héctor Caro Maturana 4 years ago

Hi,

I also need that option.

+1
DGSN 3 years ago

Hi, It's very interesting to follows the QOS of a contract of a subcontractor !  HOPE HOPE HOPE...

Curtis Conard 11 months ago

Implemented in GLPI 10.0

Customer support service by UserEcho