The access to projects can currently be restricted only by putting them into different entities - however as you all know, it is very difficult to manage fine-grained entities and the possibilities are quite restricted.

It would be a great feature to add the possibility to restrict project visibility to associated groups, like it is already possible for tickets; e.g. it could be realized for "manager groups" or alternatively for Project Teams or single users.

User Story: The CIO manages projects in GLPI. He doesn't want that all IT can see all projects. He decides to add groups or single users as managers to the project (or alternatively defines the project team). In the profiles configuration, Technicians have the (newly proposed) permission "See group projects" and thus can access only their project.

We use upn for user login and use SSO. Our upn and sammaccountname are different on our AD.

On fusion inventory, the computer goes up, the user also, but this one, is not linked to the user... I cannot use the part "My items of GLPI", nor the other plugins to manage correctly my park.

Can you develop a rule engine to assign the equipment to the user according to his upn.

thank you

Include option Network Server (protocol and port, like SIP:5060 and ONVIF ports 554, 80, etc), to bind multiples devices (N<>N), like ip cameras and nvr, voip phones and ippbx

Include addition port BNC, for analogical cameras and DVR/HVRs 

Add new port option to telephony, like, FXS, FXO, E1/PRI to link with Lines items.

And ports GSM, to link to the SIM Cards.

Disponibilizar as Dashboards que aparecem para os Super-Admins, também para os technicos e Admins ou até gerentes

It would be great if you'd align "External Links" (for example from "Computers") *LEFT* for a way better neat viewing experience, especially if you have many items.

Thanks, thanks, thanks!

Best,
Carsten

lorsqu'un ticket est lié à un autre (ticket enfant), il est affiché en liste dans l'onglet "ticket".

Dans cette liste, il y a un code couleur qui symbolise l'état du ticket.

Malheureusement, lorsque le ticket enfant est à la corbeille, cela n'apparaît pas sur cet affichage. Pourtant, il me semble que l'information indiquant que ce ticket est à la corbeille, est plus pertinente que l'état de ce ticket dans la corbeille.

Bien cordialement.

Stop running SLA counter on an assigned ticket with SLA in case the technican have a call back to the ticket requester. The ticket status shall be changed to "Pending" by the system.

Right now the ticket status must be manually changed to "Pending" by the technican. Otherwise the SLA will not work as desired. Sometimes the technican forget the change so the SLA is not calculated correctly.