Hello everyone. I have such problem with duplicating devices. Can you help me configure rules correctly or what i need to do to solve it

I'm currently using colors to distinguish between different item types (running servers, broken servers, USV/PDUs, network equipment, passive elements like cable ducts ecc. ecc.). However this is extremely time-consuming, cumbersome and error-prone manual work, as the colors have to be manually selected for each item and there has to be a separate documentation somewhere, which color needs to be assigned to which item type. Also it contradicts our automatization efforts.

It would be great, if if colors could be assigned automatically based on object properties like model or type or maintenance status ecc.

Quiero modificar el instalador de GLPI agent para crear un ejecutable con ciertos parametros, podrían indicarme en donde modifico el parametro de server que es donde pondre la dirección del servidor GLPI, también el parámetro de SSL check quiero que esta opción este desactivada, es decir que este la casilla marcada, tambien quiero que la opcion de lanzar un inventario cuando se instale el programa, gracias de antemano.

Is it possible to install a GLPI usergent in ChromeOS? or is there any alternative way for a chromeos machine to be dynamically added in GLPI inventory?  

Guys, my problem is that when users reply to the first email, it generates new related tickets and does not include the additional information the user added in the same ticket.

Bonjour, ça serait bien et surtout utile d'ajouter une colonne a l'analyse d'impact pour avoir un aperçus des Ticket récurent des éléments pour pouvoir palier a cette situation. Car lors d'un envoie de Ticket on a bien le Ticket correspondant mais lors de la clôture du Ticket cela disparait et on a pas le nombre de Ticket récurrent pour les éléments avec en dessous le nombres Total de Ticket ici 16 pour l'élément parent. Voici un exemple concret  

In the dictionary resource, it would be interesting to create one that could classify the types of Network Devices. We know that a computer will always be a computer, but a network device can be a tablet, access point, switch, etc. So a dictionary that could sort this automatically would be of great help.

Based on the device name, for example, or by the firmware, it would replace the network device type with one already registered.

Include in the Fields unicity of an object, fields of the plugin additional fields:

**Additional field on Computer:**


**Fields unicity on Computer:**

**We can't add the field 'Nombre máquina virtual' like Fields unicity.**


In such a way that even though these fields reside in different tables from the behavior in the GLPI interface they behave as if they were fields of the same table.

It would be wonderful to be able to differentiate in the inventory of a computer within the volumes which volume belongs to the OS (operating system installed on it) and which ones do not belong to the OS (data disks etc).

In my ticket notification template for "Ticket assigned", I have the following:
Ticket ###ticket.id## created on ##ticket.creationdate## has been assigned to ##ticket.assigntousers##.
And this works just fine. But it only shows who is assigned to solve particular ticket.

Would it be possible to add a tag like "Ticket assigned by user"?
This is to show all other technicians in email notification who assigned this particular ticket to them.

I know you can check Ticket's history and see there who assigned it, but this would be directly in email notification.