Right now, we can't add Domains on Fields unicity

Closed tickets are the first source to identify a problem.

Unfortunately GLPI don't authorize to add closed tickets to problems. 

It's a pity, enable this feature would be useful to document problems with old closed tickets.

Hello !

Currently, when an anonymous user is talking (by mail) to a GLPI User (from the interface),

The anonymous user is having both notification from the GLPI User, and from himself. (Follow-up notification).

It would be good i think to have a way to avoid that, maybe by adding another option in the notification settings

Currently the follow-up notification have as event "New Follow-up", maybe a new event can be added, for example "New Follow-up (from GLPI user)"

In that way, we can avoid the anonymous user to receive both notification as said earlier, and we can even create some new custom notifications for them ! (E.G : Your answer has been received....)

Thanks !

Hi,

It seems attacheble customizable checklist with checkboxes will be usefull for ticket/change/problem/project

Hi,

There is a well-working mechanism to apply rules to tickets and it seems 10.1.0 will have the same for changes.

It will be great to have autoassigning, approval sending etc when a problem is being received from Zabbix

Hello everyone, I'm using GLPI 10.0.5, and I need to customize my default personal view. I want that the card "Your Planning" be always fixed in this position, because when people have many tickets, they can't see it clear. How can I do that?

Today, when selecting severall tickets in a random view, if you want to add a task to all selected tickets, it's neither possible to assign this task, nor to plan it.

Thanks for reading and aknowledging this issue

Hello,

It would be nice to have and correlate Rules (Conditions) under Notifications aside to Event. Ex:

Notification to the Dev group with specific template will be send on New Ticket (Event) creation If category = "E-mail" and group = "DEV" . With this kind of setup it would be much easier to manipulate with notifcations and situations in which a message should be sent from GLPI.

Regards,

Domagoj

Hi,

A bit like on wordpress and joomla, next to the css field, there could be a javascript field.

Just a suggestion, I know you can create a hook and a plugin, but it would be quiet convenient this way and I guess not that difficult to implement.

Kind regards,

Add possibility to add html iframes to include external tools directly in GLPI