Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

0
Declined

Improve Plugin Order

MAEuser 9 years ago updated by glpi 9 years ago 1

It would be nice to be able to create an order directly from a ticket.

If there was a link for generating a new order directly after having chosen "order" in the associated elements, that would allow to register some infos form the ticket (especially the initial requester)

0

Notification statistics

Walid Nouh 9 years ago 0

Store the number of email :

  • sent per day
  • sent per day per notification

In order have statistics about the most email consuming notifications

0
Completed

Knowledge Base - history on articles

MAEuser 9 years ago updated 9 years ago 3

It would be interesting to have an history accessible on the left menu. like in a wiki it would be interesting to see who modified what and when.

thnks !

0

Notification infocom

Berserker 9 years ago updated 9 years ago 2

Hi,


Is it possible to add those tag for infocom notification model :

- ##infocom.shortentity## : Only child entity like in ticket notification
- ##infocom.item.serialnumber## : To see serial number's item
- ##infocom.item.type## : different from ##infocom.itemtype## by giving type from item (like Server, Laptop, Switch ...)


Thanks everyone !

0
Completed

Add to list in massive action for Group : peut être notifié is_notify

jean-marc chabaud 9 years ago updated by glpi 9 years ago 3

Could you add massive action for field is_notify glpi_groups table

thanks

0

account deletion ticket

Yannick 9 years ago 0

Hello


It would be useful to create a process which take license / device /computer / generic object / Phone / Simcard associated to user and create a form allowing to check the box and create automatically a ticket for user departure.


Useful for Human Resources and IT and Logistic to delete account and all account linked to the user with his material

0
Declined

licenses

Yannick 9 years ago updated by glpi 9 years ago 2

Hello


I would be useful to have the possibility to link license to web application


Thank you

0

Single Entity

Kappa 9 years ago updated 9 years ago 2

Either make it easier to use a single entity or add a configuration option for it.

0

planning

Yannick 9 years ago 0

Hello


I would be useful to add the possibility to transfer a task in the planning to another planning.


Ex> I put a task on my planning and i would like to move it to servicedesk calendar

0

Sending a ticket tracking a third person

cperrais 9 years ago 0

Default is GLPI combines an applicant, an observer and assign a.

We actually can add more people to each category.
In the ticket notifications, we can associate with whom we wish to send an email for information.
However we can not choose who is particularly address a tracking ticket.
Some element followed by ticket should not be communicated to everyone. We are obliged to make an email for a single point of contact through our mail client in this case so there is more monitoring in the GLPI ticket order to achieve the overall monitoring from GLPI is it possible to add the monitoring tab, the option to choose a contact GLPI to address a single track.
Example: A user makes a request for assistance. An exchange takes place between the applicant, the observer and the technician. If the technician has to ask a question has an outside party without the applicant and the viewer is informed. (Problem X internally and technician made a special request to an external service provider) hope I was clear on my explanations, I remain available for any possible discussion, thanking you