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Please check if the feature has not already been requested.
If not, please describe it

+6

More schedule options in recurrent tickets

magaiverpr hace 4 años actualizado por Erich Iseli hace 2 años 3

Create new options on schedule in recurrent tickets, e.g.

"Create ticket in the last friday of the month"

"Create ticket in the second thursday of the month"

+6
En revisión

See changes, problems and projects

Petermann Gwenaelle hace 5 años actualizado por Davide hace 3 años 2

Have the ability to manage in profile configuration so that standard users (who have the simplified profile interface) can see changes, problems, and projects. (ITIL object) Without being able to modify.

+6

Transfer Component Items between Entites/Components

Megachip hace 6 años 0

Would be nice if we could transfer Component Items (e.G. Simcards) between entities or at least between Components in different Entities.

+6

Active directory advanced

Pixmind hace 6 años actualizado por MasterIT hace 10 meses 1

Modify active directory user information directly from glpi, unlock account or reset password can be vert Helpfull  for  helpdesk user.


+6

Saved searches dont recall the list of displayed columns.

Noureddine Ettalhi hace 6 años actualizado hace 6 años 1

Describe the bug

Some users want the saved searches to recall the list of the displayed columns, which is logical and intuitive,  so they can use this them as reports which can be exported later into PDF or Excel format.

Page(s) URL

http://localhost:8080/glpi/front/computer.php

To reproduce

Steps to reproduce the behavior:

  1. Go to [Assets/Computers]
  2. Make a search by criteria and personalize which list of columns you want to view.
  3. Save this search by clicking on the star icon next to [search] button
  4. Try other searches using other list of criteria and different list of viewed columns.
  5. Try now to run the saved search by clicking on the big star close to logout button on the top-right side.
  6. Error : the saved search recall criteria but not the list of columns.

Expected behavior
Want to recall the list of columns.

+6

Document visibility respect privacy follow-up and tasks

Diego Henrique Paulucci hace 7 años 0

Dears, good morning!


I'm using version 9.1.4 of GLPI, however I'm discussing a situation I'd like to share.


For example: a requester opens a ticket in the GLPI, the technician assigns the ticket to him and begins the attendance.


The technician records a private follow-up on the ticket with an attached document, the follow-up is hidden to the requestor, but the attached document is visible to all.


The technician records a private task on the ticket with an attached document, the task is hidden to the requestor, but the attached document is visible to all.


Is there a way these attached documents respect the privacy status of tasks and follow-ups? Because there are documents related to the ticket, in which only the technical team can view.


I consider it important to develop this function of choosing the visibility of documents attached to calls.

+6

Show [Time to Resolve] progress bar or percent value in planner view

Cieku hace 7 años 0

Referring to planner (this one showing on front page) - when there is a need to change the term of a task for another day or two, there is no information how much time technician have before he exceed SLA - sure, he could get directly into ticket to know that or use ticket list, but still..

A little progress bar/icon/xx% status that will show Time to Resolve as option to enable/disable in this view would be very usefull 


Image to better explain my suggestion:

Image 131

+6

business rules : add criterion "redactor", "redactor in group", "technician in group"

nicolas quiniou-briand hace 7 años actualizado hace 7 años 0

Hello,


Currently in GLPI 9.1.5, you can't do actions based on criterion like "redactor" (creator), "redactor in group" or "technician in group"


It would be realy useful in order to make a business rules like that :  

  • if redactor in IT Group, assign IT group to ticket (if tickets aren't auto assign to redactor)
  • if technician in IT Group, assign IT group to ticket

Currently you can't do that simply.



+6

Upload max filesize

Instead of php.ini, each administrator (or operator) would have to decide upload_max_filesize = 5M


Add an option in GLPI to set the "upload_max_filesize = "  instead of php.ini

+6

​Sessions expire

Instead of php.ini and httpd.conf, each administrator (or operator) would have to decide how long the GLPI should be inactivated from your session: now we are going to do a 10-minute troubleshooting, We return, the session closes.


Add an option in GLPI to set the session expire instead of php.ini and httpd.conf


You could even configure the message, "Your session has expired" in the login page, once it is redirected to the login page.