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Please check if the feature has not already been requested.
If not, please describe it

+7

Ability to move objects from one category to another

Carsten 4 years ago updated by Michał Panasiewicz 1 year ago 1

It would be great to move objects from one category to another, for example in my old version of GLPI "simcards" as a category did not exist, therefore I used "devices".

Thanks, thanks, thanks!

Best,
Carsten

+7

direct url to a computer using the inventory number

Le Rohellec Benoit 6 years ago updated by cfrancois_bs 6 years ago 2

A computer (any type of asset) can be addressed through a unique url, something like http://localhost/glpi-9.2.4/front/computer.form.php?id=4150, where 4150 is the (unique, internal) id of the computer.

I'd like to use a url where the parameter is the inventory number (supposed unique)

+7

Connection destination by default

Oscar - Kao Chimigraf 6 years ago 0

It would be great to have possibility to fix a connection resource as default to users... now, first option is internalDB, but we use LDAP, so users have to change it manually (and some of them don't do it...).

+7

Techicians shouldn't see satisfaction survey's data

Arthur Schaefer 6 years ago 0

Technicians shouldn't see the satisfaction information of the tickets to avoid some problems between requesters and technicians. 

Maybe some right rules for the satisfaction on Profiles since the managers should see these informations.

+7

Add "last requester added" to the recipients'notification

malamort 6 years ago 0

The current behavior:

When a major incident occurs, we receive a lot of call. The best practice is to create a ticket for the first caller and add each next callers as requester to this ticket.

Today GLPI allow to setup the sending of a notification to the “requester” based on the event “ticket creation”. Which means that the first user receive a notification.

GLPI allow also to setup a notification to the “requester” based on the event “New user in requesters” but this means that

  • When adding user 2, the users 1 receives a second notification and the users 2 receives a first notification.
  • When adding user 3, the users 1 receives a third notification, the users 2 receives a second notification and the users 3 receives a first notification.
  • And so on…, when adding 20 users to a ticket, the user 1 receive 21 notifications…

As a consequence, we may not setup the notification to added users based on the event "new user in requesters"... Only the first user is notified.

The good news is that it is already possible today to send a notification automatically to each caller when the technician solve the incident.

 

My idea:

by adding a recipient “last requester added" to the recipient’s notification, we would be allow to send a notification to the added users only.

In this way, each users would be informed once when calling.

 

Merci à Jean-Mathieu, Julien et Bazile et tous les contributeurs pour GLPI :) and thank you for reading me.

 

Malamort

on GLPI 9.2  

+7

moving equipment

Ігор Поляков 7 years ago updated by Megachip 7 years ago 1

Hello! Thank you very much for GLPI! Add please the function of moving the equipment between types. The fact is that when you create equipment in the "equipment" then it is impossible to move to the "printers" tab. Thank you.

+7

Add an end of warranty date

glpi 7 years ago updated by Eon9D 6 years ago 1

Instead of a month or warranty dropdown, add an end of warranty date.

+7

Moving Item (to room) depending on what switch port it was detected

Megachip 7 years ago updated 5 years ago 2

Is there any way to automatically change the location of an asset depending on the switch port it was detected (and the network outlet which is connected to that port?)

+7

Preventive equipment maintenance

Daniel Alves 7 years ago updated by Curtis Conard 1 year ago 1

Check the possibility of routine creation for preventive equipment maintenance, with calendar and check list.

+7

I want an email with only the updated fields of the ticket on ticket update

Divya 7 years ago 0

Hi,


Is there a way of getting the updated tickets with just the updated information? I want an email with only the updated fields of the ticket on ticket update.


Thanks