Notification about not resolved tickets from some entity will sends not to some profile/group/etc., but to the person(technician’s), who are mentioned in ticket, like an assigned to, or to entity/group administrator. And only those tickets, which already due date expired.

It would be nice if we have a new ticket status called reopened for all reopen tickets

Add the possibility to archive an item.

An archive is a new state, as it is for deleted items.

The simple way is to add a is_archived field, and filter the view in the asset's search engine.

Currently it is possible to add/link ticket only to computer (host) even though it's possible to list virtual machines (guests) underneath. It would be great to add/link tickets to those virtual machines (guests).

For example it could be valuable to know how many tickets/troubles are related to which particular virtual machine when looking for repeating problems, problematic VMs and similar.

Hosts could be mixed with Linux/Windows VMs and each of them could be managed be different person so assigning tickets just to host is not enough.

"Português: Poderia ser explicado como funciona a gestão de cabos e dispositivos passivos no GLPI? Existe alguma documentação ou vídeo explicativo sobre o uso deste módulo?"

"Français: Pourriez-vous expliquer comment fonctionne la gestion des câbles et des dispositifs passifs dans GLPI? Y a-t-il une documentation ou une vidéo explicative sur l'utilisation de ce module?"

"English: Could the management of cables and passive devices in GLPI be explained? Is there any documentation or explanatory video on using this module?"

By default storage devices like NetApp,Synology, Dell EMC are detected as Network devices, and it is not possible to see the disk usage, CPU and Memory usage. It would be nice to have it and be able to manage.

When the string of the item "Group in charge of the hardware" is too large, overlapping the item in the next column.

See the image below:

When reduce the font size by the browser the interface looks like this:

First of all...greate job with what you guys are doing. Keep working like that!!!

My suggestion:

Add the habilitie to notify via email about historical changes made in the inventoried actives. For example:

- Know when a memory RAM or drive or any other hardware component or software were removed from an inventoried active.

- Notify about this change

- A global view where we would be able to see these changes without enter to each actives one by one.