We often log tickets and assign them to suppliers.

The supplier will inform me in writing what tasks were done and we transcribe this into our ticket. This means the task author is myself and not the supplier.

If we could have the task by option be expended to groups and suppliers we can clearly see what tasks are done by whom and who's time is used to complete that task.

Collect all the plugins official and unofficial of the GLPI and Show into the Plugin option avoiding search, research, upload by ftp/scp, change the permissions, put in the right folder, install and enable the "plugins", test and pray.... it's just better see what plugins exist and is more easy just Select, install and Enable plugins proved and aproved by the community. Even put in another option the integrations with another apps like Fusion Inventory, OcsInventory NG, Process Maker, Shinken, Zabbix, Nagios, Puppet etc... What do you think Comrades?

"Português: Poderia ser explicado como funciona a gestão de cabos e dispositivos passivos no GLPI? Existe alguma documentação ou vídeo explicativo sobre o uso deste módulo?"

"Français: Pourriez-vous expliquer comment fonctionne la gestion des câbles et des dispositifs passifs dans GLPI? Y a-t-il une documentation ou une vidéo explicative sur l'utilisation de ce module?"

"English: Could the management of cables and passive devices in GLPI be explained? Is there any documentation or explanatory video on using this module?"

Hello dear friends.
Many thanks to you for the development and improvement of the GLPI.

GLPI provides very convenient templates for solution and comments in tickets.

It is very convenient and simplifies and speeds up the work with tickets.
But it is very inconvenient that the template functions are not provided for sending a validation request.

It would be nice if you could add the ability to use templates for validation requests similar to follow-up or ticket solutions.
It would also be convenient if you could specify a specific approver for each validation request template.
We, as well as all GLPI users, would be very grateful if you could implement this template function in a validation request.

I created a profile so that technicians can only see tickets assigned to their respective group.
I have a rule that assigns the ticket to the correct group based on the category of the ticket and sets the status to new.
Tickets assigned to a group with the "new" status are visible to everyone because they have ability to assign, is that possible to hide the new tickets for this users ?

The thing is, when you share a link copying URL, you expect to share link with title:

I think can be created some interfaces to give data on each class, it has to look like this:

<meta property="og:title" content="Example Page">
<meta property="og:image" content="https://example.com/images/image.jpg">
<meta property="og:description" content="This is just an example page.">
<meta property="og:url" content="https://example.com/page.html">

And then link sharing will be looks like:

When I create a dashboard with a filter, it doesn't display in another browser, as if it were only saved for the browser locally. (sorry, the video doesn't show the screen of the other browser, follows the screamshot image)

It would be great to move objects from one category to another, for example in my old version of GLPI "simcards" as a category did not exist, therefore I used "devices".

Thanks, thanks, thanks!

Best,
Carsten

It would be interesting if the business rules for tickets have these actions or change textual fields such as description, title, or ticket followup.