Hi,

Is there a way of getting the updated tickets with just the updated information? I want an email with only the updated fields of the ticket on ticket update.

Thanks

Configure the message, "Your session has expired" in the login page, once it is redirected to the login page.

Show the message, "Your session has expired" in the login page, once it is redirected to the login page, when session is expired.

Add the possibility of saving a UNC link in the documents tab of a hardware, software, project ... To use documents already centralized on a file server and to be able to use the notion of working folder in projects

It would be really nice to be able to apply multiple sorting on tickets and others things.

For example sorting ticket by type first and then by priority.
So the ticket would be sorted like this:

• First all the request, sort by priority.
• Then all the incident, sort by priority.

This is possible directly in sql, so I guess this is also possible directly in GLPI :
SELECT * FROM `glpi_tickets` ORDER BY `glpi_tickets`.`TYPE` ASC, `glpi_tickets`.`PRIORITY` ASC;

Of course the "TYPE" and "PRIORITY" do not have this name in the DB, but I think this could be done ?!

Thank you in advance !
Best regards.

add a button transfer on ticket form to facilitate the transfer to another entity

We would need a function to assign tickets different, depending on the time.

Example:

From 7 am until 4:30 pm first level group is assigned but the remaining time the second level should get the tickets direct.

Hi,

Is it possible to add a button to swith between global and personal view ? For now, if a personal view is defined we need to delete this one to display global view.

Topic on GLPI's forum : http://forum.glpi-project.org/viewtopic.php?id=154548

Ability to split notification informations (admin email, signature) for helpdesk & inventory.

In some cases, it's not managed by the same service, so emails must not be sent with the same email & signature.