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About projects / project tasks (with incident and changes)

Kurt Leën 8 years ago updated by CDuv 8 years ago 2
I like what you have done in 0.85 (and 0.9) that you can assign a ticket to a project task. (easy to register tickets for projects that are still being implementend)

I also like that time of the tasks in the incident tickets is added to the project task

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What I’m still missing, is to add the ticket directly to the project task.
If you look in the ticket there is no drop down or add button (so you have to go to the project, project task, search for the incident ticket, etc …)

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Perhaps it is even better to add it to the “items”.

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So that we have 1 location where you can link the associated items. (just like a piece of software or computer)
It would make the Gui simpler (not another tab / extra screen)

And while you are busy (sorry don't want to sound to demanding, just want to give my opinion)
… Could you also do the same for a change?

Currently you can add a change directly to a project. Which I find a bit odd.
I would think that a change (even more then a ticket) should be assigned to a project task instead of a project.
So It would be nice if we could do the same with a change, link it to a project tasks and that the time spend on the task is added to the project task.

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Again, thanks for the developing such a great piece of software.

Keep up the good work !!!


background contrast

yves tesniere 8 years ago 0

in 0.90 background was white.

in 0.90.1 fields label background are now grey, I think fields background should also be more contrasted.


PDF export in cyrillic bad

Сергей Жемойтель 8 years ago updated by Walid Nouh 8 years ago 1

glpi 0.90.1 whith default conf pdffont Helvetica bad export

bugfix this:
UPDATE glpi.glpi_configs SET value='dejavusans' WHERE name='pdffont';


Add global view page for entities

Christian Bernard 8 years ago updated by Megachip 8 years ago 4
When select an entity, show in a tab computers, network, devices, ...

pouvoir envoyer un listing des tickets par utilisateur

sitasi44 8 years ago updated by ylagva 8 years ago 2
Pouvoir envoyer un état des lieux des tickets pour un utilisateur

Approval improvement

ylagva 8 years ago 0

When we have a request to approve we need to click on the line to select the approval request.

It would be easier to have a dropdown list on the same line to select " granted, refused, ..."

This is a feedback of a lot of users.

Thank you


Integrated pool (Self Service main page)

Christian Bernard 8 years ago updated 8 years ago 1
Set a monthly pool for user suggestion on the main page

What feature do you want us to improve

1- Self service password reset
2- Be able to change our background
3- ...


Add entity detail in global search

Christian Bernard 8 years ago 0
Allow global search to search through Entity addresses, city, ...

Ticket Sub Category

Jimesh Makawana 8 years ago updated by CDuv 8 years ago 1


There should be dependent subcategory for tickets.

Like first category is like request,incident,problem,task

if you select incident than second sub category is Hardware, Software, Network, Server,

If you select hardware than third one is Desktop, Laptop, Workstation, Printer, Scanner


new section : call

Claudiu Emanoel 8 years ago updated by CDuv 8 years ago 1

in the history window you can press the call button

you can enter a text with what has been said