Please check if the feature has not already been requested.
If not, please describe it
Option to assign entities to groups or add field 'location' to entities and search tickets by this criteria
Add option to assign entities to groups(regions, routes or something) or add field 'location' to entities to sort ticket for easily plan route for car (technician).
We have many customers (200, one customer-one entity) and always 100+ opened tickets.
Searching and planing tickets from one region(route) is hard. There is no easy way to select ticket from one region(location) to plan best way for car/technician.
We need to be able to customize the display of the front page for users
The 3 views (personal, group, global) are not usable.
Pls add the ability to filter / add columns
The plugin Mail Analyzer should be included into the core of GLPI, because should be a normal behavior configuration.
The ability to choose who can use each solution and tasks templates.
In the knowledge base we have the ability to choose the targets which can see some items. We could put that function also on the Solution and Tasks templates. What do you think?
Integrate GLPI with No Machine NX Remote Destokp, a real alternative to Teamviewer:
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NX is SSH encrypted, has random cookie generation, and is compressed for speed. Free version is available to everyone, and enterprise and server editions are available at cost.
Сервис поддержки клиентов работает на платформе UserEcho