Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

+1

Does itsm-glpi exist like docker image ?

Alexandr 4 years ago 0
+1

Reservation des Carte SIM

GDH 4 years ago 0

Bonjour,

nous avons du personnels qui selon les chantiers vont avoir besoin d'une carte SIM pour une durée déterminée, 

donc nous voulons pouvoir mettre en réservation les cartes SIM, comme les autres éléments du parc.

Bonne journée à vous.

+1

Update the plug-in TinyMCE WYSIWYG editor on Ticket and Knowledge Base

cillox54 4 years ago 0

Update the WYSIWYG editor TinyMCE so that it improves that the knowledge base editor has tools to make content visually appealing.

+1

Make possible to assign more than one user to a task

Emmanuel Andry 4 years ago updated by Loiseau2nuit 2 years ago 3

Hi,

it would be nice to be able to assign more than one user to a task. It's mainly a plannig issue, because we need to add the same task for others users planned at the same time to fill correctly the planning for everyone.

+1

Kanban Cards, having Checklists

PAULO HENRIQUE 4 years ago updated 4 years ago 3

How best practices with Kanban. When creating a CARD for an activity, it is common to use "checklists" within the Card. Currently it does not allow it, and this can be bad considering the various activities that can be performed from a unic card. Trello and Wekan Exemple.

Trello

Image 371

+1

Les projets clos (état terminé==oui) ne doivent pas apparaître dans la recherche par défaut

vcorreze 4 years ago 0

La recherche par défaut des projets n'a pas le même comportement que pour les tickets.

Même si les projets ont un statut clos (avec Etat terminé = oui) ils sont visibles.

Ce comportement se reporte lorsqu'on veut lier un ticket à un projet, dans l'onglet qui va bien du ticket : on voit tous les projets même s'ils sont terminés.

Il faudrait que par défaut les projets avec état terminé = oui ne soient plus visibles dans la recherche. (cf. discussion aujourd'hui sur discord).

+1

Control Hardware Change Log

Guillermo Haad 4 years ago 0

It would be nice if FusionInventory could have a feature to send an alert to the administrator when some items (hardware or software) are changed (added or removed) from a computer.

So, basically the system would be a quite simple.

The administrator can choice which class of item would be monitored like:

Memory

Motherboard

PCI cards

Hard Disks, and so on..

or if monitoring will be global like:

monitoring all of the items from the workstations or servers.

The basic function would be an alert via email to the administrator of the inventory. However, it would be pretty good if Fusion could have a section on a dashboard to view recent changes of the items.

I think it will help the majority of admins around the world that need to know what happen in their environment.


Image 360


We could have 2 screens like this:
1- Monitoring:
The GLPI Asset Monitoring module will control that all changes in devices, assignments, software, hardware and licenses are detected on the organization's workstations and servers. It also maintains a complete and detailed record of each change and alerts for all monitored devices, allowing real vision and control of all configuration changes in the IT infrastructure.
2- Alarm panel:
Any changes or modifications to the IT infrastructure are immediately marked with a flag in the GLPI Assets alarm log and the Alarm Summary Panel. This tool not only provides a clear view of changes in assets, but also automatically generates a unique ticket number that allows you to identify and consult any specific modification or change detected.

Configurations

By using the Monitoring module, you can quickly configure the levels of criticality and escalation of each type of change / modification alert, and choose which groups or individuals to notify, either via email or SMS or WhatsApp or Telegram

+1

Clone Assets

git 4 years ago 0

How to clone Assets in GLPI like: http://forum.glpi-project.org/viewtopic.php?pid=118700#p118700?

I will be nice to have clone option in Assets section.


+1

Assign ticket to technician directly from the ticket panel

allesanderbc 5 years ago 0


It would be interesting if, on the ticket panel, there was a way to get the ticket for you. This would make the flow faster.

For example, in the Redmine Easy system, when hovering over the tickets, it opens a floating button to start the ticket from the ticket panel, as shown in the image below:

Image 359

Or even have a column with a start icon, that when pressed, the ticket would already be assigned to you.

And another additional idea that would be more interesting is that when pressing this button, somehow integrated with the Actualtime plug-in, for example, start a task that already counts time.

+1

Possibility to collapse menus in management ticket section

td148154 5 years ago 0

Hello,

As a user, I would like to be able to enhance the visibility of the ticket in the management ticket section by collapsing each action menu (FollowUp, Task, Document, Solution)

This collapse should have the following behaviour:

  • First click on the dedicated button menu (see example below) => Show menu
  • Second click on the same button menu =>  Hidden menu

Image 354