Denegado

Do you have a method to alert the help desk assigned technician when a USER updates a ticket? We are having to scroll thru the tickets a couple times an hour just to see if there is any updates. I do get email updates when IT technician updates not user

hace 5 años • actualizado por hace 5 años • 1

Voto

Denegado

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards

Respuesta

Denegado

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards