Отклонен

Do you have a method to alert the help desk assigned technician when a USER updates a ticket? We are having to scroll thru the tickets a couple times an hour just to see if there is any updates. I do get email updates when IT technician updates not user

5 лет назад • обновлен 5 лет назад • 1

Голос

Отклонен

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards

Ответ

Отклонен

Hi,

Your message is not related to a suggestion.

You can use the forum for your community support requests: https://forum.glpi-project.org

If you wish to benefit from professional support: consult the GLPI Network offers https://glpi-project.org/en/glpi-network/

Best regards

Сервис поддержки клиентов работает на платформе UserEcho