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+1
Adding multiple Task Templates at the same time
We have multiple task templates that we define for specific customer requestes (e.g. onboarding, hardware-request etc.).
We organize those tasks in categories, and each of those categories contains multiple task templates.
However, when we want to add those templates to a ticket, we have to do it one by one. It would be nice to be able to add a whole group of tasks at the same time.
Servicio de atención al cliente por UserEcho