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Adding multiple Task Templates at the same time

hypermagicmountain 5 месяцев назад 0

We have multiple task templates that we define for specific customer requestes  (e.g. onboarding, hardware-request etc.).

We organize those tasks in categories, and each of those categories contains multiple task templates.

However, when we want to add those templates to a ticket, we have to do it one by one. It would be nice to be able to add a whole group of tasks at the same time.

Сервис поддержки клиентов работает на платформе UserEcho