+5
Notifications - latest item
Is it possible to get access to latest item (followup/task) that was added within ticket/change/project?
I want to prepare notification template that will have the lastest followup at the top and rest of the conversation below to have better notifications from the system.
Same applies to tasks in changes/projects/tickets.
Customer support service by UserEcho
use
##FOREACH last followups##
##followup.description##
##ENDFOREACHfollowups##