Integrate GLPI with Openfire Instant Messaging Server and Spark client, both are Open Source projects:
Openfire is a real time collaboration (RTC) server licensed under the Open Source Apache License. It uses the only widely adopted open protocol for instant messaging, XMPP (also called Jabber). Openfire is incredibly easy to setup and administer, but offers rock-solid security and performance.
Spark is a Cross-platform real-time collaboration client optimized for business and organizations.
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