+80
Prévu

Add Service Catalogue to GLPI

John Wilcox il y a 9 ans mis à jour par glpi il y a 5 ans 6
GLPI should have Service Catalogue. Users should be able to browse it and pick (eg submit request or changes) what they want.
+2
Hello John,
You may use the Ticket Categories for that purpose.
Regards,
Tomolimo

Service Catalog belongs to monitoring plugin.


I would recommend using appliances for your purpose.

Service catalog is currently available using the formcreator plugin

but with formcreator they create forms, not a ticket directly.


I think that screen is awesome, but they add another layer (forms) that in various cases is unnecessary.


Infotel has a plugin for service catalog that is awesome too. http://blogglpi.infotel.com/nouveau-developpement-infotel-la-creation-de-ticket-facon-catalogue-de-service/

Prévu

Hi,

Thanks for your suggestion.

Official GLPI Formcreator Plugin does this feature (service catalog UI, custom forms, multiple ticket destination, etc...) : http://plugins.glpi-project.org/#/plugin/formcreator

GLPI core integration is planned.

Regards,