what about using reccurent tickets ?

Yes it is, but we'd like to get the code into the core so other asset management or antivirus tools can use it.

Hello,

Why not to use a location ? the location can store geographical coordinates.

Retrieving team viewer ID on linux :

teamviewer --info | grep ID

To be honnest, we have designed the system to be used with an automatic inventory tool.

Why you don't install a FI agent on the host and in the guest OSes ?

Hi.

In GLPi:

1. you can declare a virtual machine running on a host (manually or can be done automatically using FusionInventory)
2. you can install an agent in the VM to inventory the system

GLPi, currently, does the link between a VM declared on a host and the VM OS inventoried using the UUID. In other terms if the VM declared on the host and a VM inventories (seen as a computer) have the same UUID, a link is displayed dynamically.

The VM declared on a host was not intended to be used as a standard asset.

Very interesting

There's also an api for logmein https://www.logmeinrescue.com/integration

Hi. You may take a look at this plugin : https://github.com/pluginsGLPI/escalade/

There is an option to assign the ticket to the first assign group when the ticket is solved

This is a good idea.

I made a first test here : https://github.com/wawax/glpi/tree/destruction_date

I think we could think of introducing a notion of lifecycle workflow, to compute the time an each spend until destroyed, and the time is spend in each status.

CDuv, this is exacly what I was about to reply :)