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+2

Problem with rule to assign technician group

Javier Samaniego il y a 10 ans mis à jour il y a 9 ans 1

I have a business rule that assign a technician group by category, for add and update. The group is added but i want change it.


Also the notification to the technician group is not sending in update case and I've set the notification for update ticket as "Group in charge of the ticket".

Thanks in advance.

+1

Generic custom asset connections

flex il y a 3 jours 0

I noticed that currently "custom" assets from asset definitions are only able to connect to peripherals. As stated in https://forum.glpi-project.org/viewtopic.php?id=293194, it is planned to mark custom assets also as "peripherals" itself to connect them to computers.

I suggest it would be handier and more generic to let the user decide when defining the asset definition, to which other asset types the custom asset can be connected to (otherwise, as far as I understood from the forum post, you can only connect either to computers or peripherals).

+1

Automatic Patch/Firmware Update

Josephtabas il y a 3 semaines 0

Hello Team, 


Hoping you appreciate my Suggested Feature. 

Instead of Updating GLPI in the Backend, 

We are hoping the update will be run through the GLPI Directly. We will have an option to update the GLPI once a new version is released without Configuring the backend ( for non-technical Users ).

1. System will Check for GLPI Update

2. Once GLPI has a new Version, the System will provide a button or field for the Update
3. The System will update it self without the interaction in the Server ( For non-technical Users )

Thanks, 

Regards, 

Joseph T. 

+1

Add image button on forms

VonHut il y a 1 mois 0

It would be great to improve the user experience of the service catalog to add a new type of item question in the forms.

For exemple having images instead of text to allow the user to click on one to select sub section of the forms.

it will be like having images instead of text for the Radios type.

We can do this by adding a description type with images linked to sub forms but it will increase the number of forms uselessly...

exemple of what wanted below (but without the need to have the radios button):

Image 512

+1

Add a new field ot Change type

VonHut il y a 1 mois 0

To maintain an ITIL compatibility on change management in GLPI it qould be great to add a new field of Change type for the changes.

This type of changes are described in ITIL :

  • Emergency Change
  • Normal Change
  • Major Change
  • Standard Change

So you don't have to recreate a tree sctructure with all the subcategory in each 'change type'

+1

Duplicate an existing alert on Alert plugin

VonHut il y a 1 mois 0

I really appreciate if i would be able to duplicate an alert

You can't reuse an old alert if you have check 'yes' to can close alert, because the updated alert remain closed.

+1

azure devops integration

Gui Ferrari il y a 3 mois 0

Integrate so I can make Azure DevOps Tickets from GLPI

+1

Geolocalização no GLPI Agent

Guilherme Oliveira il y a 3 mois 0

Essa possibilidade talvez seja interessante olhando para gestão de ativos, 

Utilizar o agente para coletar informações de geolocalização (GPS se disponivel, por IP Publico ou Serviços de localização do SO) e envia-lás junto aos dados de coleta do agente, coletando a geolocalização real/aproximada do dispositivo ao sincronizar o agente, podendo monitorar o deslocamento do equipamento.

Sei que já existem campos nativos que podem receber essa informação de forma manual mas acabo pensando nisso em relação a monitoria mais ativa dos equipamentos, tendo em vista os cenários mais comuns de deslocamento com dispositivos e imagino ser algo que agrega valor ao agente com um nivél mais alto de rastreabilidade.

+1

Activate the riech text editor in in the notes tabs and in the description and comments

Núria Costa il y a 3 mois 0

Add tge edit options in the  note tab and in the description and comments sections in the general tab like there is in the task description. 

The possibility to add links and text format will be very helpful.

+1

Consumable section in ticket creation

jozi satler il y a 3 mois 0

There could be a feature which would add "Consumables" section to ticket creation and editing where user could specify what consumables were used and how much.