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If not, please describe it
Minimize search bar
Create a minimize button that hides your search criteria. Specifically under assistance I have a 6 line search that takes up the screen if we could minimize and maybe list the saved search you are using that would make visibility and usability much better IE
If this part of the assistance Tickets window was like minimized to show the search button, Name of search, And maximize it would save so much space on screen.
Full Text Search
IImplements a full-text search engine that can search across all tickets and the fields they contain.
Add a dropdown menu to choose predefined texts for the description field in tickets
Hello, I would like GLPI to have the functionality to have a dropdown menu to fill in the description field of tickets with predefined texts, for example, to have some generic description templates for tickets. This is something I have seen in other help desk platforms and I find it quite useful.
allow access to GLPI from different domains
Up until version 10, it's possible to access GLPI through various domains by using different virtual hosts in Apache. It seems that in version 11, this won't be possible anymore. Is there any way to allow this type of usage?
PHP 7.4.0 - 8.4.0 (exclusive) required
hello all
i am facing problem after i install GLPI at the server and install all the settings i cant open it at web and give me this messuage " PHP 7.4.0 - 8.4.0 (exclusive) required " at web page but i already download PHP 8.3 please your help.
Thanks.
Permanently delete computer and have an orphaned junk cleanup cron
When we are deleting an item from the GLPI recycle bin, for example a computer, 2 ways of deletion are always presented:
- Permanently delete but keep devices
- Permanently delete and remove devices
The issue is that I have always noticed that when permanent deletion is chosen asking to remove the devices together, some items are not excluded, leaving several inventory requirements that will no longer exist behind, such as: Software, monitor and devices
I believe that this behavior is incorrect and that everything related to that equipment should be removed.
I know that there is an automatic action task that cleans software and software versions that are no longer linked to any computer, this partially resolves the garbage left by a deleted computer, for example.
But today there is no automatic task that deletes unlinked orphan devices that were in automatic inventory, I believe that perhaps this is the way to go, to leave them in the GLPI as optional, or to clean them when deleting the equipment.
##IF with regexp for notification template
We need to customize the notification template according to the "ticket.category" value that will be something like "IT>Support", "IT>Maintenance", "General>Other", "HR>Something", etc. So, we need to check if "ticket.category" contains "IT" word (something like ##IFticket.category CONTAINS "IT"##), maybe a function with some kind of regexp can do the job.
API GLPI Zabbis
Hello, I'm starting out in this area of GLPI and Zabbis and I'm trying to integrate my Zabbix with GLPI, I followed the manual
https://www.zabbix.com/br/integrations/glpi#glpi
However, when testing, the error appears and I can't solve it, can anyone help?
Sending failed: TypeError: cannot read property 'session_token' of null
Used item history unavailable from User view
When an item is being assigned to a person, it shows up under "Used items" list in person view, but there's no entry about used items under person's historical view. On the other hand, if an asset's history is being viewed, history tab shows the history of users to whom the asset was/is assigned to.
This would enable to track what has been ever assigned to user during the user's whole GLPI lifecycle, also this would enable a lot easier tracking of assets - for example assets were assigned to someone else by mistake or by somekind of automation mistake. Currently one has to know the asset name/number first.
Customer support service by UserEcho