Please check if the feature has not already been requested.
If not, please describe it
Edit ticket directly from array (list of tickets)
Possibilité de modifier les tickets directement depuis le listing des tickets avec le module
X-editable Demo (vitalets.github.io) ?
Plutot que d'ouvrir chaque ticket et modifier le statut par exemple.
Add hooks on formatUserName
Hi all,
It would be great if two hooks were added on the formatUserName function of the inc/dbutils.class.php file.
Something like :
Plugin::doHook("pre_format_username", [
'ID' => $ID,
'login' => $login,
'realname' => $realname,
'firstname' => $firstname,
'link' => $link,
'cut' => $cut,
'force_config' => $force_config
]);
AND
Plugin::doHook("post_format_username", [
'ID' => $ID,
'login' => $login,
'realname' => $realname,
'firstname' => $firstname,
'link' => $link,
'cut' => $cut,
'force_config' => $force_config,
'username_substrings'=>[
'before' => &$before,
'formatted' => &$formatted,
'after' => &$after
]
]);
Thi is not perfect, just an idea to avoid people having to edit the core files when they want tu customize the display.
Add a date_mod column to the glpi_tickets_users table
Add a date_mod column to the glpi_tickets_users table so there is a source other than glpi_logs to retrieve a ticket assignment timestamp for a specific user from. Currently you have to join 3 additional tables to yield an average time-to-solve per user. This could be alleviated by storing the assignment date in the glpi_tickets_users entries.
PROJECT - team members, users and groups
It is not clear why we have three different user/group entities attached to projects/tasks.
Would it not be better to allow users and groups to be added to the Project Team and allow the following Project roles to be assigned to users in the project team Project Manager, Project Sponsor, Project Team Member (default).
Tasks ownership should only be able to be assigned to a user in the Project Team.
sub-project team membership and roles should only be able to be assigned to members of the parent project team.
Additional Kanban Views
Currently Kanban splits tasks/projects into columns for task/project status, it would make project management simpler if it were also possible to switch to each of the following views.
Put tasks/projects into separate Kanban columns for each project/task user/owner
Put tasks/projects into separate Kanban columns for each project/task group
This would allow simple reassignment of task to different users/groups by drag and drop.
Api glpi to dolibarr
Hi, i search how can i synchronize contacts from the crm dolibarr to glpi.
I found a plugin in the glpi market "glpi to dolibarr" but it's not what i'm looking for. Someone have an idea about to help me please??? Thanks
User Self-Service Registration (Sign Up Page)
We would like for users to be able to register for access where they would create their own username and password. For 10 version, this gonna be a feature of GLPI?
enhancement request - predictable behavior for planning filters
User story: making our first steps with the planning, we had all "event types" checked. Thus, we struggled at understanding why the tasks we actually planned were still not shown. To make our tasks appear, we had to untick one of the checkboxes, which is a surprising behavior.
Procedure : Go to Home / Assistance / Planning, and check all boxes in the "events type" panel
Expected results : all events are shown on the calendar.
Actual results : the events we were looking for are hidden, despite their boxes beeing checked.
Suggested enhancement :
- use a single behavior for all items in the event type list (ie, events should be shown when the boxes are checked, and hidden when the boxes are empty)
- remove the "only background events" filter, and replace it with a "background events" filter
reglas de sasignación
norte se ejecutan las reglas, he creado 1 regla que debe asignar a un grupo cuando la categoría tenga una palabra en especifico pero no sirve.
Link problems to device models
It would be nice to be able to link problems to not only individual items but also device models. That way you can keep track of problems impacting an entire category of items without needing to individually link and unlink all the items.
Сервис поддержки клиентов работает на платформе UserEcho