Please check if the feature has not already been requested.
If not, please describe it
Add dictionaries/rules assign contract to device
Hello.
Let's say I bought 100 devices in one contract. Now I have to assign a contract to each device 100 times. Although I have a list of serial numbers.
It would be nice to automate this process - add a list of serial numbers and if there is a match - assign contract or documents.
9.5 Version Order
In 9.5 version, order is include, it's possible to add total order on list of orders
time spent on the resolution of a ticket/entity
In order to evaluate the time spent on solving a customer ticket or shares for a customer, it might be interesting to have the opportunity to easily enter time value on tasks or on the ticket.
Integration standard between helpdesk solutions
GLPI is an excellent solution but there are numerous other helpdesk solutions.
I realize that each time more, the conclusion of the services depend on other companies that use another Helpdesk solution and obviously there is no integration because there is no established standard.
How about the GLPI propose an international standard? :)
adding quotation field under financial information
Hello,i think it will be nice if we can have a quotation field under financial information.
Sometime, i don't need to validate a quotation with a command and so i need this field to store the first financial information.
Smartcard authentification
It seems that GLPI does not support smartcard authentification.Using Active Directory, if the user's accounts are set to use Smartcard session authentification only, users can't login GLPI anymore.
It should be a good idea to enable this smartcard authentification feature.
Thx !
Email notification for an asset if it goes off
Hi,
GLPI is great tool to manage assets but it lacks certain facilities. If a system goes off in GLPI, it doesn't have email alerts so that the admin can know about it instantly. It is a necessary feature for an asset management software.
archires plugin compatible with glpi 9.5.1
Could you please advise me when the plugin archires will be compatible with version 9.5.1 of GLPI.
I have this when I tried to installed it:
"This plugin requires GLPI >= 9.4 and < 9.5".
Kind Regards,
User dashboard all ticket shown how to disable that one
I am a the IT guy I can view all ticket from my dashboard it's fine, but the user in domain he login and raise the ticket that time he seen all our pending ticket numbers in user dashboard header session itself so,can we hide all the users it's possible???
Customer support service by UserEcho
