Hello everyone.
I would like to know if it is possible to configure a ticket so that when a specific user opens, a technician cannot see it.
Example: I have the user rh3 (self-service), when he opens a ticket, I don't want the technician2 user (technician) to see that he opened that ticket.

Sync with events present on Calendar get user by e-mail and create on GLPI.

Hi,

actualy when you create an asset, the destination entity is the active one. Example : If you are in the root entity, the asset was create in this one.

It 'll be interesting to add the possibility to choice the destination entity in the asset creation form.

Thx

Add dynamic task lines in project GANTT view, useful for large number of projects with many tasks to organize:

• Like in Kanboard, MS Project, etc., ability to move tasks from date to date from GANTT view
• Ability to stretch or squeeze each task duration from the beginning date or due date from GANTT view
• Drag&drop tasks to rearrange GANTT view in custom order
  

Hello.

Will be really appreciate to have the submit ticket form button on the top of the page. Many times, ticket description are really long and we have to scroll down in order to submit a modification on ticket properties.

Currently, is not possible add source code like HTML or XML in Knowledge base. 

The main objective is use the KB like a source code repository. 

Add parameters so that we can handle license renewals, and so we can keep track of versions and financials, today we only have software versions

Hello. Are there any plans to implement such a function: The user has two emails in their profile one@email.com and two@email.com. First (one@email.com) selected by the checkbox. The user creates a request from email two@email.com. The request is successfully created under this user, but notifications are sent to one@email.com. Is it possible to make them come to the email address from which the request was made, or both at once?

Hello,

Is it possible to add a reminder for technicien who forget to add a followup for requester?

For instance if the technicien did add a followup on an open ticket for few days...

Regards